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.Define strategic process before making a critical decision and employ MCME methodology to analyze data and clarify issues
.Dare to adopt new approach instead of sticking with existing yet inefficient way and take calculated risks
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.Set target on improving results and proactively seek feedback
.Develop the habit of raising "5 why's" and drill down to root cause
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.Exercise PDCA cycle and follow SOP with continues improvement in daily operations
.Robust dialogue through professional opinions or objections instead of organization hierarchy
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.Cross department teamwork by RACI mechanism and project management
.Speak out potential problems and propose solutions regardless of organization boundary
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.Learn from peers and competitors through PK
.Study at least one book on professional/personal skills to propose work related improvement plan every six months
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